Eskom has announced a nine-hour power outage in parts of Soweto this weekend.
The power utility says the outage is due to emergency maintenance on its distribution network.
Areas affected by the POwer outage
The interruption will affect customers in Old Dobsonville Extensions 2, 4 and 5.
Eskom will cut the power on Sunday, 25 October, from 9:00 to 18:00.
According to Eskom, the power outage is necessary to carry out essential maintenance on its distribution power lines.
The notice was issued by Eskom’s Gauteng Communication and Stakeholder Management team.
Safety warning for residents
Eskom is urging affected customers to treat all electrical appliances as live at all times during the power outage.
This means residents should not assume appliances are safe to handle simply because the power is off, as electricity could be restored at any time.
The power utility thanked customers for their cooperation and apologised for any inconvenience the maintenance may cause.
Eskom also cautioned that the planned maintenance may not go ahead as communicated if circumstances beyond its control arise.
How to contact Eskom
Customers who need assistance or want to report problems can reach Eskom through several channels:
- Download the self-help MyEskom Customer app
- WhatsApp Eskom on 0860 037 566
- Dial the USSD code *120*3756#
- Check bill-related enquiries online at csonline.eskom.co.za, Monday to Friday, from 8:00 to 16:00
- Call the Eskom Contact Centre on 08600 37566 for supply-related enquiries, available 24 hours a day
Residents in the affected areas are encouraged to plan for the outage by charging devices and preparing meals before 9:00 on Sunday.