Find out why Jill Scott won't perform in South Africa anymore

• The company organising Jill Scott's South African tour announced the cancellation of the singer's anticipated concerts
• The American neo-soul star was set to perform in Pretoria and Cape Town as part of her To Whom This May Concern World Tour
• Ticket holders have been informed that full refunds have already been processed

South African fans of neo-soul icon Jill Scott are facing disappointment after both of her upcoming local concerts were called off. Promoter Showtime Management confirmed on Monday, 19 October 2026, that the two November shows have been scrapped, citing "unforeseen circumstances" without elaborating further.

Scott had been set to bring her To Whom This May Concern World Tour to South Africa for two highly anticipated nights. The first was booked for 7 November at SunBet Arena, Time Square in Pretoria, with the second following on 11 November at Grand Arena, GrandWest in Cape Town.

"We regret to announce that the South African performances of Jill Scott's To Whom This May Concern World Tour, scheduled for 7 November in Pretoria and 11 November in Cape Town, have been cancelled due to unforeseen circumstances," Showtime Management said in a statement.

What happens to your Jill Scott tickets

Ticket holders will be relieved to know that refunds are being processed automatically, based on the payment information used at the time of purchase. No separate refund application is required.

Fans should keep an eye on their email inboxes for updates and confirmation from Ticketmaster South Africa.

Those whose original payment details are no longer active are advised to watch out for direct communication from Ticketmaster outlining the next steps.

Could Jill Scott still return to South Africa?

Despite the disappointment, Showtime Management hinted that this may not be the end of Scott's South African chapter. The promoter noted that the singer's team is looking into the possibility of rescheduling future visits, though no concrete dates have been announced.

"South Africa has always held a special place in Jill's heart, and she remains committed to returning and reconnecting with her fans as soon as possible," the statement read.

Scott last performed in South Africa at the 2024 DStv Delicious Festival, and fans in the comments section expressed their disappointment at the news of the cancellation. Given the warmth she received on that occasion, local supporters will be hoping her return comes sooner rather than later.

See the official statement below.

Sean Paul tickets selling fast

In an earlier report, Briefly News shared insight into Sean Paul's upcoming South African concert.

Ahead of the anticipated shows, promoters announced that tickets were selling out fast and encouraged fans to secure their seats to avoid disappointment.

Source: Briefly News

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