Plume Design, Inc. ("Plume"), the award-winning AI-native platform used by more than 450 internet service providers (ISPs) across 60+ countries to run the securely connected home, today introduced Plume Console at Network X in Vienna. Built on the Plume platform, Plume Console gives ISP teams a single place to investigate subscriber issues, create and deploy agents, and direct actions across Plume WiFi, Plume Security, Plume Care and their existing business systems. It puts the platform's intelligence and automation directly in the hands of the teams responsible for subscriber experience and business performance.
Plume Console directs AI at the world's most comprehensive data fabric, drawn from more than 50 million homes, 600 million securely connected devices, and 3000 profiled applications. Finding the root cause of a complex issue, spotting a churn indicator or identifying a revenue opportunity can take an ISP's data science team months. With Plume Console, any team member can get a recommended next step in a matter of clicks.
Read the full press release here.