At Sibos 2026, RedCompass Labs’ Robert Coakley reveals how banks can manage payment modernisation complexity by leveraging the ecosystem and AI.
Joining FinextraTV at Sibos 2026 in Miami, Robert Coakley, Chief Product Officer at RedCompass Labs, covers:
• Why payment modernisation programmes have become too complex for humans to manage alone due to rapid regulatory and vendor changes.
• How banks can own the customer experience while pushing underlying technical complexities to specialised ecosystem partners.
• Why organisations must realistically measure AI versus human effort in payment flows to achieve sustainable, single-digit AI growth.
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For a similar video, see this interview: Building the bank of tomorrow