Quick-commerce boom has made offline, multibrand retail a challenging space

Quick delivery services are weaning buyers off organized retailers in urban India, posing a challenge for Lawson as it plots its expansion in the country in the wake of 7-Eleven's exit. (Photos by Yuki Kohara, Mizuho Miyazaki and Kaisuke Ota)
SAYAN CHAKRABORTY
October 15, 2026 10:45 JST
BENGALURU -- 7-Eleven's exit from India despite the backing of the Reliance conglomerate reflects a fiercely competitive urban market where modern retailers are fighting quick-delivery players, raising questions over the prospects of new foreign entrants like Japan's Lawson that are betting big on the world's most populous country.
