Phone and Internet in Colombia for Foreigners in 2026

Expats · Colombia

A foreigner can start with a prepaid Colombian line by showing a passport at an operator shop. The step that catches visitors out is the phone itself: a handset bought abroad has to be registered by its IMEI number, or the network blocks it.

The Short Answer: What You Need to Get Online in Colombia

Bring your passport and buy a prepaid line at an operator shop, not from a street seller. Claro, Movistar, Tigo and WOM are among the main mobile brands, and Claro publishes its prepaid packages online.

If you also bring your own phone, check that it is unlocked and note its IMEI number before you land. The 15-digit code is shown in the phone’s settings.

Colombian rules accept a passport as identification for registering a prepaid line, and one travel guide reports that no Colombian tax ID, local address or bank account is needed. Ask the shop to confirm this on the day, because practice can differ from branch to branch.

Registering a Foreign Phone: The IMEI Rule

Colombia keeps a national registry of mobile phones to fight phone theft. The telecoms ministry MinTIC and the regulator CRC say a phone brought from abroad must be registered with a Colombian operator.

You register it by showing the operator the purchase invoice, a proof of payment or a registration form that the operator supplies. After the operator contacts you, MinTIC says you have a maximum of 20 days to finish the process.

If the registration is not accepted in that time, MinTIC says the phone is blocked. The block applies to the handset and its IMEI number, not to you.

The phone must also be approved for use in Colombia, called homologation. An operator will not register a handset that fails this check, so look up your model before you rely on it for a long stay.

The Four Operators and What Prepaid Costs

Claro’s prepaid terms list “Todo Incluido” packages that bundle data, calls and messages, and the packages below are the ones we could confirm, as of June 2026.

Claro package	Data	Validity	Price (COP)	About US$
Data only	400 MB	3 days	5,000	1.57
Todo Incluido	1.4 GB	6 days	8,000	2.51
Todo Incluido	2 GB	7 days	9,000	2.82
Todo Incluido	80 GB	30 days	100,000	31.37

Claro’s terms say the minimum top-up is COP 1,000 (about US$0.31) and the maximum is COP 100,000. Dollar values use 3,188 pesos per US$ (EODHD, 13 October 2026).

We could not confirm current public price lists for Movistar, Tigo and WOM, so we do not quote them. Compare all four in a shop before you choose, and ask which package is cheapest for a stay of one month.

Prices move with inflation, which stood at 6.29% a year in September 2026 according to the national statistics office DANE. A package that is cheap today can cost more next quarter.

eSIM, Roaming or a Local Line?

Claro says prepaid customers can move an existing line to an eSIM through its app or a service centre. Travel eSIM apps also sell Colombian data plans that you can install before you fly, which is the fastest way to have data on arrival.

A local line is the better choice for a month or longer, because local packages are priced for local use. It also gives you a Colombian number for everyday use.

Check one thing before you buy an eSIM: your phone must support eSIM and be unlocked by your home carrier. Your US or UK carrier can tell you in a few minutes.

Home Internet and Speeds

The telecoms ministry MinTIC reported 10.49 million fixed internet accesses in March 2026, about 950,000 more than a year earlier. Fibre optic was the leading technology with 6.2 million accesses.

The national average fixed download speed was 255.2 Mbps, up 17.5 Mbps in a year. That works out at 19 fixed accesses per 100 inhabitants.

Bogotá leads with 31 accesses per 100 inhabitants, and Antioquia, the department around Medellín, reported residential speeds above 335 Mbps. Ask a landlord which provider serves the building and what speed it delivers before you sign.

On mobile, MinTIC counted 49.6 million internet accesses, 36.5 million of them on 4G and 10 million on 5G. Check that your phone supports the 5G bands your operator uses.

Where Things Go Wrong

The biggest risk is the phone registry. A foreign handset that is not registered in time is blocked, and you then have to return to the operator with your invoice and passport.

The second is coverage. Colombia has high mountains, rainforest and long coastlines, and signal depends on the operator and the valley you are in.

Operators publish coverage maps, so check the one for the region you plan to visit before you pick a network. A second SIM or eSIM from a different operator is a cheap backup for road trips.

Buy from an operator shop or an authorised dealer, not from a street seller. Keep the receipt, because you may need it if the line has a problem.

What It Means for You

For a short trip, a travel eSIM bought before you fly is the simplest choice. For a stay of a month or more, buy a local prepaid line with your passport and register your phone in the first week, not on day 19.

Keep the purchase invoice of your phone, since the operator may ask for it. If you plan to live in Colombia, read our guides to Chile versus Colombia for digital nomads and to the latest Colombia news.

Planning a visit around events? Our monthly guides cover Bogotá in October 2026 and Medellín in October 2026. We have also written about SIM cards in Argentina and in Brazil for comparison.

What Is Not Known

We could not confirm current public prices for Movistar, Tigo and WOM, and we did not find an independent, municipality-level coverage ranking. The rules and prices above can change without notice, so confirm them with the operator before you pay.

Frequently Asked Questions

Can a tourist buy a prepaid line in Colombia?

Yes. Colombian rules accept a passport as identification for a prepaid line, and Claro, Movistar, Tigo and WOM are among the main brands. Ask the shop to confirm what it needs on the day.

What is the 20-day IMEI rule?

A phone brought from abroad must be registered with a Colombian operator by its IMEI number. MinTIC says you have a maximum of 20 days after the operator contacts you, and an unregistered phone is blocked.

Is the phone blocked or my number?

MinTIC says the phone is blocked, so the block applies to the handset and its IMEI number. Ask your operator what happens to the line.

How much does Claro prepaid cost?

Claro’s June 2026 terms list a 7-day package with 2 GB at COP 9,000 (about US$2.82) and a 30-day package with 80 GB at COP 100,000 (about US$31), at 3,188 pesos per US$. Prices change, so check the current list.

Can I use an eSIM in Colombia?

Yes. Claro says prepaid customers can move a line to an eSIM through its app or a service centre, and travel eSIM apps sell Colombian data plans. Your phone must support eSIM and be unlocked.

How fast is home internet in Colombia?

MinTIC reported an average fixed download speed of 255.2 Mbps in March 2026, with 10.49 million fixed accesses. Speeds vary by city, provider and building.

Sources

• MinTIC, registering the IMEI of a phone brought from abroad
• MinTIC, Quarterly ICT Bulletin Q1 2026, released 6 August 2026
• Claro Colombia, terms of the “Todo Incluido” prepaid packages
• Claro Colombia, prepaid services
• Colombia Move, SIM card guide for foreigners, 17 May 2026
• Noticias RCN, citing DANE: annual inflation of 6.29% in September 2026
• RT, USD/COP of 13 October 2026 (EODHD)