At Sibos 2026, the Euro Banking Association shares the ways in which banks can combat agentic AI disintermediation and reduce European payment fragmentation. How agentic AI could reshape bank brands and customer loyalty.
Joining FinextraTV at Sibos 2026 in Miami, Daniel Szmukler, Executive Director at the Euro Banking Association, covers:
• Why the rise of agentic commerce and machine-to-machine payments threatens traditional bank brand loyalty and customer stickiness.
• How European digital payment adoption remains fragmented, with even advanced Nordic economies facing reversals due to geopolitical and cyber threats.
• Why the industry must prioritise cohesion over fragmentation to ensure the successful, unified rollout of instant payments across the entire SEPA region.
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For a similar video, see this interview: European Instant Payments Regulation: Are Banks Ready?