- Mathari Hospital has shared photographs of patients who have been in its care for extended periods without any family contact
- In a post on Facebook, the psychiatric facility requested help to reunite the patients with their relatives
- Members of the public with information have been asked to contact the hospital directly on a dedicated phone number
A Nairobi psychiatric facility is appealing to Kenyans for help in a quiet but urgent crisis unfolding within its wards: patients who have been hospitalised for long stretches of time with no known relatives, guardians or next of kin to speak for them.

Source: UGC
Mathari National Teaching and Referral Hospital (MNTRH) published a public notice asking members of the public to assist in identifying patients whose families have never been located.
Hospital Shared Patients' Photos
The hospital has been caring for these individuals for extended periods, and despite its efforts, no responsible persons have come forward to claim or support them.
To widen its search, MNTRH shared photographs of the affected patients across its official social media platforms.
The goal is straightforward: someone, somewhere, may recognise a face and hold the key to reuniting that patient with a loved one.
The hospital has urged anyone who recognises one of the individuals shown, or who holds any relevant information, to call 0740 253 470.
Even a partial lead, a name recalled from years ago or a neighbourhood connection, could prove life-changing for a patient waiting in silence.
Why Family Reunification Matters
For patients receiving psychiatric care, family involvement can be a significant part of recovery. A familiar face, a supportive relative or even a guardian willing to engage with the care team can meaningfully change a patient's trajectory.
Without that connection, patients risk remaining institutionalised far longer than their medical condition may warrant.
Mathari Hospital, which operates as both a national referral centre and a teaching hospital, serves some of Kenya's most vulnerable individuals.
Many patients arrive in acute distress, with no identification documents and no one accompanying them.
How to Contact Mathari Hospital
Over time, some stabilise, yet the absence of family means they have nowhere to go and no one to advocate for them.
The hospital's decision to go public with photographs reflects the depth of that challenge. It is an acknowledgement that the usual channels have been exhausted, and that community support is now the most realistic path forward.
Anyone who believes they may know one of the patients, or who has information that could assist in the search, is encouraged to reach out to the hospital at 0740 253 470 as soon as possible.
KNH Reunites Unclaimed Patient With Family
In an earlier story, what began as weeks of uncertainty ended with a precious reunion for a patient named John Kamunge Kamangu.
A poster shared by Kenyatta National Hospital delivered the outcome many had hoped for after his relatives were traced.
Emotions ran high in the ward at KNH after his relatives reunited with him, bringing the chapter to a happy ending.
Source: TUKO.co.ke
