Riyadh -SPA
Human Resources Ministry Wins First Place at Webex Customer Awards 2026
The Ministry of Human Resources and Social Development won first place in the Bold Explorer: Government and Public Sector category at the Webex Customer Awards 2026, held during WebexOne in Austin, Texas, in recognition of its successful transition to a cloud communications system.
The award followed the ministry's successful transition from traditional data centers to the Webex Cloud Calling platform. The project was implemented by a national technical team comprising ministry employees. During the project, the number of beneficiaries grew from approximately 8,000 to more than 11,000, an increase of 37.5%. This reflects the efficiency of implementation and the ministry's ability to adopt modern technological solutions.
This international recognition enhances the ministry's institutional reputation and highlights its standing in innovation and digital transformation, as well as its ability to manage technology projects using qualified national talent. It also reinforces its image as a government entity that adopts advanced work practices, invests in developing its technological infrastructure, and improves the efficiency of its internal operations.
This achievement underscores the role of national talent in achieving the ministry's strategic objectives and offers a model of successful digital transformation. Its tangible results have earned international recognition, demonstrating the ministry's ability to keep pace with technological developments and deliver high-quality services that meet beneficiaries' needs.
