The National Database and Registration Authority (NADRA) has established 43 citizen facilitation centres in 11 districts of Khyber Pakhtunkhwa under a $46 million World Bank funded project to improve citizen centred service delivery, with implementation reaching 72 percent and completion scheduled for December 31, 2026.
ISLAMABAD, Oct 16 (APP):The National Database and Registration Authority (NADRA) has established 43 citizen facilitation centres in 11 districts of Khyber Pakhtunkhwa under a $46 million World Bank funded project to improve citizen centred service delivery, with implementation reaching 72 percent and completion scheduled for December 31, 2026.
According to an official document available with Wealth Pakistan, NADRA is implementing the KP Citizen-Centred Service Delivery Project, which falls under the social policy sector and aims to improve access to public services across the province.
The project commenced on July 19, 2023, with an original completion deadline of June 30, 2026. The deadline was subsequently extended to December 31, 2026, to provide additional time for completing the remaining activities.
The establishment of 43 citizen facilitation centres across 11 districts is among the key achievements highlighted in the project’s official status report.
With overall implementation progress recorded at 72 percent, the project remains on track, according to the document, while outstanding activities are to be completed within the revised implementation period.
The project has total financing of $46 million from the World Bank to support improvements in citizen-centred service delivery in Khyber Pakhtunkhwa.