JPMorgan Chase CEO Jamie Dimon warned that bank customers who let AI agents access their accounts take on the liability themselves.
Speaking on the bank’s third-quarter earnings call, Dimon said people must understand the “liability transfer” if they allow agents to use their data or move money. “If data is being misused, they should understand it’s being misused,” he said. He also flagged the danger of “rogue agents,” noting there could be thousands of them.
JPMorgan will not allow outside AI agents inside its systems for now. “It’s too risky for the clients and for JPMorgan,” Dimon said. The bank is building its own tools to protect customers and is testing an internal Smart Cash feature that moves money between a customer’s own JPMorgan accounts.
The comments come as Meta’s Muse AI assistant has revived industry fears that AI agents could pull deposits from banks in search of better rates. McKinsey has previously warned that such agents could weaken banks’ direct relationships with customers.
Dimon added that regulators should prepare for the liquidity risks these tools could create. “It’s a new world,” he said.
Bill Giannopoulos
Junior Editor
Bill Giannopoulos is a Junior Editor at Greek City Times, covering Greek and international news, sport, and history.