Axxela hosts customers, reaffirms commitment to quality service

Axxela Limited, a leading gas and power portfolio company in Sub-Saharan Africa, has reaffirmed its commitment to service excellence and strong customer relationships.

This pledge was made at the company’s 2026 Customer Appreciation Forum, themed “Energy for Progress, Partnerships for Growth”, held in Lagos on October 16.

Axxela’s annual Customer Appreciation Forum is part of the company’s broader commitment to fostering open communication, strengthening customer relationships, and creating value across its markets.

The event celebrated customers and explored ways to enhance service excellence through reliable energy solutions supporting business growth.

During the event, Axxela’s Group Chief Executive Officer, Moshood Olajide, expressed gratitude to customers for their ongoing confidence and partnership, emphasising their significance to Axxela’s growth and long-term ambitions.

“This forum is more than just an opportunity to express our appreciation; it is also a platform to reaffirm our commitment to building enduring partnerships, delivering value, and providing energy solutions that cater to your evolving needs.

“Our evolution into an integrated energy solutions provider reflects our understanding that customer needs are dynamic and will continue to evolve.

“We are committed to anticipating these needs and developing the capabilities, infrastructure, and partnerships necessary to provide end-to-end energy solutions.

“As we look to the future, we are excited about the opportunities to deepen our relationships, explore new possibilities, and achieve even greater success together,” Olajide stated.

In a goodwill message, the Managing Director/CEO of Emmalesson Enterprises Ltd., Emmanuel Evue, commended Axxela for their unwavering support, encouragement, and reassurance during a challenging period in their company’s journey.

“The process of obtaining our take-off approval from the Federal Government was long and challenging. Throughout this journey, Axxela’s customer relationship management team provided unwavering support.” Their consistency and commitment reassured us, while their encouragement and practical assistance gave us the confidence to persevere through a difficult period,” Evue said.

READ ALSO: Advertising: We monitor online space, prosecute violators – ARCON

“Today, we are fully operational and look forward to building an even stronger and more productive relationship with Axxela,” Evue remarked.

The event also included award presentations to recognise and celebrate Axxela’s customers for their outstanding contributions and longstanding business relationships with the company.

Among the recipients, Dangote Sugar Refinery Plc. received the Customer of the Year Award, and Cadbury Nigeria Plc. received the Partnership Milestone Award for its 25-year relationship with Axxela.

Other recipients included BUA Group, which received the Multi-Location Natural Gas User Award, and TGI Group, which received a Special Recognition Award.