APP
Federal Interior Minister Mohsin Naqvi on Saturday paid a surprise visit to the NADRA Mega Center in Sanda, Lahore, and expressed strong displeasure over the absence of staff from duty.
The minister termed the absence of staff during duty hours a clear dereliction of duty and directed the authorities concerned to initiate disciplinary action against the absent employees.
During the visit, Mohsin Naqvi reviewed the facilities being provided to citizens at the center and examined the arrangements made for public service delivery. He also interacted with citizens present at the center and inquired about the problems they were facing while availing themselves of NADRA services. The interior minister directed the authorities concerned to ensure the provision of the best possible facilities to the public at NADRA centers. He stressed that staff must perform their duties diligently and ensure that citizens visiting NADRA centers were provided with proper assistance and facilities. The minister directed the relevant authorities to take all necessary measures to facilitate the public and improve service delivery at NADRA centers.