KZN security guard finds homeless family with baby on streets, begs SA for help

• A Wolf Security guard in Margate filmed a family on the streets near Uvongo SPAR on 14 October 2026
• The homeless family, which included a mother, her siblings, their mother and a young infant, appealed for work or shelter
• The video moved thousands of South Africans who flooded the comments with messages of support for both the family and the guard

A Wolf Security guard in Margate, KwaZulu-Natal, came across a family with a young baby sleeping rough on the streets on 14 October 2026. Instead of walking past, he pulled out his phone and recorded a video appealing to South Africans for help.

The footage, shared by @newsnexussa on Instagram, was filmed at night outside an illuminated storefront near Uvongo. In it, the guard speaks directly to the camera, clearly emotional as he asks the public to step in.

"I work for Wolf Security, so yeah, I'm just trying to help," he said. "If there's anyone who can help in any way, please, guys. There's also a little baby here."

A family in crisis near Uvongo SPAR

A young woman from the family also spoke in the video, introducing her mother, brother, sister and her infant. She said they were not asking for much: a room, a job or any form of support.

"We are stuck and we just need any help," she told viewers. "I have an infant here and we just need any help as soon as possible."

Their situation reflects a wider reality in South Africa. According to the Stats SA 2022 Census, at least 55,719 people are homeless nationwide, though the Human Sciences Research Council estimates the true figure could exceed 200,000 when accounting for those in informal living arrangements. KwaZulu-Natal accounts for roughly 13.9% of the country's homeless population.

Watch the security guard's emotional appeal for the family here.

Mzansi rallies behind the guard and family

South Africans responded with warmth and urgency in the comments section on the Instagram page:

@eviledukashe wrote:

"South Africans of all races are really struggling and government thinks absorbing foreign nationals is a key to charity. It must begin at home, first."

@zululandntombi said:

"In a world where it's easy to look the other way, he demonstrated the kind of deep compassion, integrity, and community spirit that makes a real difference. True protection isn't just about security — it's about genuinely caring for the people in our community."

@urban_frog_collection added:

"What an amazing security guard, going above and beyond."

@sarah_venske wrote:

"Wolf Security should be very proud of this security guard being one of their staff."

@brad_hawk_steyn shared:

"No DNA just RSA... Kindness 🇿🇦🙏🏼🫶"

@impembelihle reflected:

"Life is hard for everyone, no one is immune to hardships 💔"

@mervin_moodley added:

"Well done Wolf Security, I hope they got help."

More on homelessness and acts of kindness

• Briefly News recently reported that a South African TikToker gave a homeless woman a makeover on a tight budget, drawing praise for his act of kindness.
• BI Phakathi helped a KwaZulu-Natal man who was on his way to borrow money from a loan shark, moving viewers with the encounter.
• A homeless Durban man was reunited with his family after a social media appeal helped locate one of his sisters.

Source: Briefly News

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