Dutch-Bangla Bank on Friday held a strategy meeting for its Rajshahi and Rangpur regions to plan business activities and improve customer service.
The meeting, titled Strategic Conclave 2026, was held in a hybrid format at a hotel in Bogura, with officials joining both in person and online, according to a press release.
Md Ahteshamul Haque Khan, managing director and CEO of DBBL, attended the meeting as the chief guest.
Speaking at the event, Ahteshamul said the bank had taken various steps to become a trusted financial partner for its customers. He stressed the need for a customer-focused approach to improve service quality.
Branch managers from the two regions presented their business plans and assured the management that they would meet their targets by providing better customer service.
Senior management also shared feedback and gave guidance on improving services and meeting business targets.
Officials from branches and sub-branches, regional heads of Rocket and agent banking, and alternative delivery channel supervisors from the two regions also joined the meeting online.