United Airlines Boeing 777-200 Drops Over 3,000 Feet Mid-Flight, 4 Flight Attendants Injured

Paul has had a career of 25+ years focused on the international technology sector, which has taken him to over 100 countries. Along the way, he developed a deep love for aviation, with a travel bucket list measured by aircraft types flown rather than destinations reached. Now he brings that avgeek passion, along with the journalism experience he accumulated early in his career, to write insightful pieces for Simple Flying.

Four flight attendants were injured aboard a United Airlines flight from Honolulu International Airport (HNL) to Los Angeles International Airport (LAX) on Wednesday, October 21, after the Boeing 777-200 encountered severe turbulence during its descent. The Los Angeles Times reported that Flight UA1157 descended more than 3,000 feet (914 meters) in approximately one minute, although this altitude change does not necessarily represent an uncontrolled drop caused by turbulence. One flight attendant was hospitalized, while none of the 190 passengers were reported injured.

The incident follows several other significant turbulence encounters involving US airlines, including previous events on flights to and from Hawaii. Research also suggests that turbulence is becoming more prevalent in certain regions, potentially increasing the risk of injuries to passengers and crew. Flight attendants are particularly vulnerable, accounting for 85% of serious turbulence injuries aboard US commercial airlines between 2019 and 2024, according to FAA statistics.

What Happened Aboard United Airlines Flight UA1157?

United Flight UA1157 departed Honolulu's Daniel K. Inouye International Airport at approximately 1:00 PM local time on October 21, operating the 2,539 mile (4,086 km) service to LAX. The aircraft, a 31-year-old Boeing 777-200 registered N769UA, was carrying 190 passengers and 10 crew members when it encountered turbulence during descent, reportedly at around 27,000 feet. Flight-tracking information indicated an altitude reduction of approximately 3,675 feet over one minute. However, it should be noted that the aircraft was already descending, making it impossible to attribute the entire altitude change to turbulence without further investigation.

Passengers described a frightening experience, with sudden shaking, a falling sensation, and screams throughout the cabin. Passenger Marly Wadlington told ABC7 that the turbulence was sudden and alarming:

“I was watching a movie, and all of a sudden we just dropped. And it felt like we dropped pretty far. It started shaking, everyone was yelling. We were all super scared.”

Other travelers also reported considerable alarm, saying they saw one flight attendant with blood on her head. Four flight attendants ultimately required medical attention, including one transported to the hospital. United Airlines confirmed to People that its injured employees had been evaluated by medical personnel, while no passengers were reported hurt.

The precise cause remains unconfirmed. According to air traffic control recordings, one of the pilots suggested the aircraft might have encountered wake turbulence, generated by another aircraft passing through the atmosphere. The Federal Aviation Administration (FAA) has confirmed that it will investigate the incident, but the event highlights the risks faced by cabin crew, who frequently remain standing while passengers are seated.

Are Flights To Hawaii Becoming More Turbulent?

This latest incident follows several Severe Turbulence encounters involving Hawaii services (see table below). In December 2022, Hawaiian Airlines Flight HA35, operating from Phoenix to Honolulu, encountered severe turbulence near Maui, injuring 24 people, including four seriously. The NTSB linked the event to convective weather. Another Hawaiian Airlines flight, traveling from Honolulu to Sydney in June 2023, encountered turbulence that required multiple passengers to receive medical treatment, highlighting the risks of long-distance Pacific flights.

Research suggests turbulence is increasing in some regions. A February 2026 SFGATE report cited estimates of an up to 30% increase in moderate-or-greater turbulence affecting the Hawaii and West Coast region. This built upon an earlier study by the University of Reading in which researchers separately found that severe clear-air turbulence has increased by 55% in the four decades up to 2020. Scientists associate these changes with stronger wind shear resulting from global warming.

Why Flight Attendants Are Most Vulnerable To Severe Turbulence

Flight attendants are disproportionately affected by turbulence injuries. FAA statistics show 71 crew members and 13 passengers sustained serious turbulence-related injuries aboard US commercial airlines between 2019 and 2024, meaning crew accounted for approximately 85% of cases. A 2026 study examining 136 turbulence-related accidents found flight attendants were injured in 126 cases or 92% of the time, highlighting the importance of cabin safety procedures.

Unlike passengers, flight attendants regularly move through the cabin, secure equipment and assist travelers, leaving them vulnerable when turbulence strikes. As an example, another United Boeing 777-200 encountered turbulence during descent into Newark Liberty International Airport (EWR) in February 2024, seriously injuring three flight attendants who were making final preparations for landing. The NTSB found that an earlier turbulence report had not been communicated to the pilots and on to the cabin crew, reinforcing the importance of effective weather communication.

Airlines are reducing risks through improved forecasting, real-time turbulence reports, and procedures allowing crew to secure themselves earlier. But while modern cabin safety practices offer protection, passengers should continue to keep seatbelts fastened whenever seated.