KULAI: The developer of the TuJu navigation application must urgently improve its performance to win public confidence.
Deputy Communications Minister Teo Nie Ching said the application, developed jointly by the Malaysian Highway Authority (MHA) and Prosignal Consortium Sdn Bhd (PCSB), needed immediate improvements following public complaints about its performance.
She said the parties involved had indicated that they needed time to make the necessary enhancements but urged them to act as soon as possible.
"If we want to encourage the public to use the application, it must at least meet the required standards to earn users' confidence.
"I hope they take action as quickly as possible. This is not a matter we can take lightly," she told reporters after attending the 2026 Deepavali Contribution Presentation Programme at Sri Maha Mariamman Kovil in Kulai Besar today.
Yesterday, Prime Minister Datuk Seri Anwar Ibrahim apologised to users who had encountered problems with TuJu.
He attributed the issues to delays in refining the application, adding that MHA had acknowledged its shortcomings as it was not yet fully developed.
Last Wednesday, the government barred civil servants from using the Waze navigation application, citing concerns over government information security and the potential misuse of users' personal data by the Israeli regime.
In a statement, the Prime Minister's Office said the decision took into account Waze Mobile Ltd's role as a data controller and its incorporation and operations under the laws of the country concerned.
The measure was intended to protect sensitive government information and citizens' personal data from potential exploitation that could threaten national security and sovereignty.
Anwar had also advised Malaysians to stop using Waze and switch to local alternatives such as TuJu, citing assurances over security and personal data protection.
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