Tue, 13 October 2026
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Tue, 13 October 2026
Kathmandu, Oct 13: Nepal Telecommunications Authority (NTA) has fined 14 internet service providers Rs 50,000 each after they were proved operating the services against criteria endorsed by it.
According to a press release issued by the NTA, it has decided to fine such number of ISPs in accordance with Section 47(1) of the Telecommunications Act, 2053, after an inspection and probe report confirmed that they had violated the terms of the license issued by the Authority.
NTA Spokesperson Min Prasad Aryal said the service providers face action for not providing services as per the endorsed package, overcharging customers, selling packages different from approved ones and not informing customers about such packages on time.
He added that NTA action aims at curbing such practices which are unethical.
According to the Authority, regulations require service providers to submit proposed rates and their effective dates for approval at least three months in advance, in accordance with the guidelines on tariff determination. However, it has been found that some service providers have failed to comply with this requirement.
Broadlink Network and Communication Pvt. Ltd., Classic Tech Pvt. Ltd., Websurfer Nepal Communication System Pvt. Ltd., Fiberworld Communication Pvt. Ltd., Vianet Communications Ltd., Aeronet Pvt. Ltd., Dish Media Network Ltd., Wifi Nepal Pvt. Ltd., C.G Communication Ltd., WorldLink Communications Ltd., Firstlink Communication Pvt. Ltd., Pokhara Internet Pvt. Ltd., Techminds Network Pvt Ltd., and Subisu Cablenet Ltd are those service providers facing music for the violations of services norms and ethnics.
The Authority has directed the concerned service providers to promptly suspend internet service packages and tariff rates that were implemented without prior approval and to report it about the developments.
Furthermore, they have been directed to provide compensation or restitution for any losses incurred by customers due to such activities, based on the customers' claims.
The NTA has reminded all licensed telecommunications service providers that they must obtain prior approval before introducing any service package or tariff plan. Provides are not permitted to offer any package without its approval and must comply with all applicable laws, regulations, and the conditions of their licenses. (RSS)
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