SriLankan Airlines has urged the public not to fall victim to fraudulent activities carried out using the airline’s name.
The airline has also called on the public to remain vigilant against financial scams involving individuals impersonating the airline through fake mobile applications and social media accounts.
It has stressed that people should refrain from making payments through links included in suspicious advertisements and messages circulated on social media platforms, including WhatsApp.
The airline has particularly advised the public not to share their bank card PINs or one-time passwords (OTPs) with anyone.
SriLankan Airlines has stated that, when booking air tickets or carrying out other transactions, the public should visit the airline’s official website or verify information through its official customer service channels.
The airline has also advised the public to use only its official mobile application, available through the Apple App Store or Google Play Store.