Muscat: Muscat Municipality signed on Tuesday an agreement for the Unified Municipal System project with Pioneer Technical Services Company, a subsidiary of ITHCA Group.
The agreement was signed by Eng. Ahmed Said Al Amri, Chairman of Muscat Municipality, and by Eng. Talib Hamoud Al Rashdi, Acting CEO of ITHCA Group, on behalf of the company.
Eng. Ahmed Said Al Amri explained that signing the agreement to execute the Unified Municipal System project represents a strategic step toward developing the municipal work ecosystem in the Sultanate of Oman by unifying municipal services across various governorates within an integrated digital platform, including building permits, lease contracts, permits, and other services.
In a statement to Oman News Agency (ONA), Al Amri stated that through this project, the municipality seeks to automate and streamline procedures, enabling beneficiaries to complete their transactions easily and quickly, enhancing service quality and delivery efficiency for individuals and the business sector, alongside raising municipal performance efficiency and fostering integration among governorates.
The Chairman of Muscat Municipality added that the significance of the project is not limited to developing municipal services, but extends to building a unified data ecosystem that supports decision-making and urban planning, paving the way for employing artificial intelligence and modern technologies in service development and enhancing city management efficiency, in line with the targets of Oman Vision 2040.
The project relies on geospatial systems to unify municipal data and support planning and decision-making with higher efficiency.
Eng. Talib Hamoud Al Rashdi, Acting CEO of ITHCA Group, explained that signing the agreement for the Unified Municipal Platform project today with Muscat Municipality comes as a continuation of government efforts aimed at accelerating digital transformation procedures for services provided to beneficiaries of Muscat Municipality services and municipalities across various governorates of the Sultanate of Oman.
He stated that the project is expected to bring about a qualitative leap in government digital services, particularly those provided in the municipal sector across the governorates of the Sultanate of Oman.