Flock CEO Defends Surveillance Tech Amid National Backlash

An anonymous reader quotes a report from TechCrunch: Flock's founder and CEO Garrett Langley doesn't think the risks of introducing surveillance technology at scale outweigh the rewards. "If we want to live in a society where, if you commit a crime, you have a higher probability of being held accountable, we shouldn't pause progress," Langley said, speaking onstage during a panel at TechCrunch Disrupt 2026 in San Francisco on Wednesday. During the interview, the controversial founder of the surveillance maker of license plate cameras and other recording devices deflected hard questions about the criticism Flock now faces -- which has since led to canceled contracts and even layoffs. Instead, Langley tended to respond to questions with anecdotes from conversations with police chiefs and city leaders across the United States, and tales of the supposed numerous crimes Flock has solved, rather than offer tangible solutions to people's concerns. In doing so, Langley positioned Flock as an advance in technology that was somewhat inevitable. He stressed that if people wanted to live in a better society -- that is, one with reduced crime -- they would have to offer up their privacy in return. [...] "Technology, at its core, in its definition, is just doing things better. It's not doing things perfect," he said. "Driverless cars, I think, is a fair analogy. Driverless cars, I think, are definitively safer than human drivers. And when there's one accident, I don't think the answer is to shut down driverless cars. The answer is to say, 'Hey, let's talk about how we prevent more accidents in the future.'" [...] From Langley's answers, it's clear that the ethics around how Flock should be used is a decision he would much rather leave up to others. "We don't want to tell city leaders how to do their job," he noted. "We will provide recommendations, we'll provide defaults, but we're going to minimize the number of mandated features, functions, and policies," he said. Langley went on to argue that society too often judges technology "not on how it compares to the past, but how it compares to perfect." He acknowledged that "Flock is far from perfect" but maintained that its technology helps police departments compensate for staffing shortages and improve public safety. When pressed about potential abuse and privacy concerns, Langley offered few specifics, instead arguing that safeguards could be implemented without disrupting police operations. He insisted the benefits of what Flock offers outweigh the controversy. "There's millions and millions of people who have a better life today because [of] Flock," he said, adding that "it's worth it because one day they might be a victim."

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