At Sibos 2026, Pega’s Steve Morgan talks about banks can leveraging agentic AI to deliver seamless corporate self-service experiences.
Joining FinextraTV at Sibos 2026 in Miami, Steve Morgan, Global Banking Industry Lead at Pega, covers:
• Why the industry conversation is shifting from experimental AI pilots to delivering measurable, real-world automation outcomes in payments and workflows.
• How sophisticated AI and workflow automation are finally bringing retail-style, high-percentage self-service capabilities to complex corporate banking environments.
• Why the future of corporate banking lies in balancing frictionless digital automation with essential human expertise across SME and large corporate segments.
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For a similar video, see this interview: GenAI, agentic AI and their place in modern banking