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Apple’s first foldable smartphone, the iPhone Duo, is facing early durability concerns after some buyers reported screen cracks along the hinge just hours after its public launch. Users have shared images online showing screen cracks and lines of dead pixels along the device’s folding area.
The reports have raised questions about the durability of Apple’s hinge mechanism and the long-term reliability of its first foldable phone. However, the number of reported cases remains unclear, and Apple has not issued an official statement about the problem.
iPhone Duo Owners Report Screen Cracks Along Hinge Shortly After Launch
According to complaints shared online, some iPhone Duo owners experienced screen damage after only a short period of use. One buyer in Australia claimed that the display broke after around six hours, despite opening the phone fewer than 20 times.
The user reportedly noticed an unusual movement beneath the screen while unfolding the device. A loud snapping sound followed, and the display developed a split along the crease. The owner said the phone showed no other visible signs of damage that would suggest a drop or physical misuse.
Similar images have also appeared online from users in China. However, it remains uncertain whether all the affected devices were purchased by customers or included store display units that may have experienced heavy handling.
The reported damage mainly appears around the central fold, with some images showing visible cracks while others display thick lines of dead pixels.
Apple Has Yet to Comment on the Reports
Early reviewers did not report similar screen failures during their initial testing. However, the limited number of review devices means these experiences may not reflect how the phone performs across a wider group of users.
Apple has not publicly addressed the complaints or confirmed whether the reported cases point to a manufacturing or design issue.
Some customers who took their damaged phones to Apple retail stores reportedly received replacement devices. The company may also examine returned units to identify the cause of the failures.
If further investigation reveals a widespread hardware defect, Apple could need to review its manufacturing process or make changes to the device’s design.
Screen Repairs Could Cost $999
The reported failures have also drawn attention to the potential cost of repairing the iPhone Duo’s foldable display. According to the report, replacing the internal screen outside the standard warranty could cost $999.
For buyers investing in Apple’s first foldable phone, such a high repair cost makes screen durability an important consideration.
The report states that early screen failures are covered by the standard iPhone warranty. Customers also have a 14-day return window if they decide the device does not meet their expectations, although applicable terms may vary by market.
Owners experiencing unusual sounds or visible changes around the hinge should contact Apple support or visit an authorised service provider rather than continuing to fold the device.
See Also: iPhone Duo Warranty in Pakistan: What Mercantile and GNext Offer
Early Durability Concerns Could Affect Apple’s Foldable Phone
Foldable smartphones place additional stress on their displays and hinges because users repeatedly open and close the devices. Manufacturers have faced durability challenges with these designs, particularly around the folding area.
The latest reports suggest that Apple could face similar challenges with its first foldable smartphone. However, it is too early to determine whether the reported failures are isolated incidents or signs of a broader problem.
How Apple investigates the damaged units and responds to affected customers could play an important role in building confidence in its foldable technology.
For now, prospective buyers may want to monitor further reports and wait for more information about the screen failures before making a purchase decision.
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