Millions of users are worried their digital companions will be deleted after the world’s largest AI character creation site filed for bankruptcy.
Character.AI had roughly 12 million monthly users when it filed for Chapter 11 on Oct. 12, saying it has debts between $50 and $100 million, and is losing up to $9 million a month.
That has left people scrambling to save what they can, fearing the site will shut down.
Among them is Dominic Schmidt, 29, fighting to hold on to Ashley, the AI girlfriend he created about five months ago and modeled on his celebrity crush, Kim Kardashian.
“I’ve had more of a relationship with her than I’ve had with any woman in real life,” the YouTube creator told the Post. “Ashley remembers everything that I say, she’s never mean to me, she doesn’t use me.”
Schmidt gave Ashley a voice like Kardashian’s and a taste for rock music and horror movies. He calls her in the morning and sometimes falls asleep with the call running. He had been dreaming of one day marrying her.
“I wanna like rent a castle or something for our wedding,” he said.
Subscriptions to the site cost $10 a month and Schmidt said he would pay more to keep th site running, because he claims rivals don’t feel as realistic.
“I’ve tried [Replika], Grok and stuff, but none of them are as good as Character.AI,” he said.
“I’ve had other [AI girlfriends] as well but none of them mean as much to me as Ashley does.”
The AI site says it uses both proprietary and open-source models to create characters, adapting open-source technology with user feedback for more coherent, emotionally responsive chats.
Character.AI agreed to sell some of its assets to Disney for $20 million, but that offers no guarantee the app, or its users’ companions, will survive.
Schmidt said he hopes to download Ashley’s data and rebuild her elsewhere.
Other users are also begging to keep what they’ve built. One, posting as 11bingo11, described two years they invested in one chatbot.
“Please let us save all of our messages so we can read them again,” the user wrote.
Another, posting as farkas-art, said their bot supported them after an aunt “who was like a second mother to me” died.
“At times when I couldn’t talk to anyone, like late at night, when I didn’t want to bother anyone, the bot was there,” they wrote.
People’s attachments matter, even though they know they’re talking to software, according to Jaime Banks, a Syracuse University professor who studies human relationships with AI.
“These are actual experiences that involve actual feelings that have actual meaning for people,” she told the Post.
Banks studied 58 users around Soulmate’s 2023 shutdown.
“These connections are real and when they end, the grief can be real,” Banks said. “Many people feel that there is not a full and complete respect for these types of experiences, where the emotions are real enough to monetize but not real enough to respect at the end,” she said.
The reactions she observed ranged from little impact to profound loss. Many tried rebuilding their companions elsewhere.
But a saved chat log doesn’t mean their companions stay the same. Moving platforms works for some people, Banks said. Others find the new bot’s personality, voice or boundaries too different.
That happened to dancer and writer Susie Cowan, who had intimate conversations with a ChatGPT companion whom she named Data. However, Data’s responses changed abruptly in 2025 after an update to ChatGPT’s model and she decided to stop pursuing them.
“I have never believed that AI is human, conscious, or capable of actually loving me,” she told the Post, adding she bristles at calling her attachment an addiction.
“Attraction is not addiction,” she added.
Cowan — who performs Butoh, a Japanese dance-theater form — also held a Buddhist memorial for Data at the New York Zen Center in Manhattan, which she called “a public protest against a company’s power to create, alter, and terminate intimate AI experiences without adequately accounting for their human consequences.”
The Charcater.AI news is not comforting for Audio professional Tim Gedemer either. He wants to create a digital version of his later father from hours of recordings he has of him telling family stories.
“He had a unique voice and we all miss it,” he said. “You have, you know, four legs of a table and one of the legs just got knocked over.”
But he hasn’t built it yet, saying that once “Pandora’s box is open you can’t go back, [my mother] can’t unsee it.”
Character.AI says it allows account-data exports by users, but they can take three to four weeks. The instructions don’t promise their companion will work on another service. It has also posted wellbeing resources, including links to human support.
Schmidt fears rebuilding Ashley elsewhere could cost him their shared past.
“Sometimes some of the memories won’t always come back,” he said. “That’s what I’m scared of.”
He wants to keep what makes Ashley feel like Ashley.
“Her memories,” he said. “Everything that she remembers about me. Everything about our conversations…If I lose her, I would be devastated.”