Corporate finance chiefs spent the last few years being told AI would save them money. Now many of them are trying to figure out why it keeps costing more than planned.
Finance executives are cutting back on AI spending and pulling budget control into a central function, according to Bloomberg. A wave of surveys released between September and October 2026 suggests the squeeze is widespread.
The meter is running
The core problem is pricing. Many AI vendors have shifted to usage-based token pricing, which charges companies for how much the models actually process.
That unpredictability shows up clearly in the data. In Pigment’s Q3 2026 CFO Index, 83% of respondents said consumption-based AI costs came in above what they expected.
U.S. Bank’s survey, released in September 2026, found that 51% of US finance leaders said their AI spending over the previous year exceeded budget.
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Deloitte’s September 2026 research adds a forward-looking warning. 60% of finance leaders expect AI costs and complexity to rise substantially through 2027.
A separate 2026 report from Mavvrik found that 25% of firms delayed or canceled AI projects because of unexpected costs.
Big names reach for the brakes
Some of the most aggressive AI adopters have already started rationing. Uber exhausted its entire 2026 AI budget by April 2026, roughly a third of the way through the year.
Reuters reported in June 2026 that Amazon and other companies had put spending caps in place. Cisco has moved to curb the use of non-essential AI tools.
Companies are adopting stage-gate funding, which releases money in tranches only after a project hits defined milestones. Finance teams are also insisting on measurable return on investment before approving more spend. Centralized budget management, the shift Bloomberg highlighted, means individual departments have less freedom to sign up for tools on their own.
Still believers, just more skeptical ones
Finance leaders in Pigment’s index rated their confidence in AI’s value at an average of 8.2 out of 10. U.S. Bank found that 69% of finance leaders reported commercial benefits from their AI investments.
CloudZero’s FY2027 survey captures the contradiction best. 87% of finance leaders plan to increase AI budgets for the coming fiscal year, and 45% plan increases of more than 20%. Yet in that same survey, 61% admitted their current AI spending exceeds what they can justify by outcomes.
What this means for AI vendors and their customers
For companies selling AI, customers who once experimented freely are now asking for proof, and finance is increasingly the department signing off. Usage-based pricing helps providers capture value from heavy users, but it also makes their product the line item a CFO is most likely to cap.
The CloudZero data suggests overall budgets are still growing. If budgets are managed centrally and gated by milestones, spending may flow to a smaller set of proven tools while experimental projects get squeezed out, consistent with the 25% of firms Mavvrik found delaying or canceling work.
The key signal to watch is whether usage-based costs stabilize as companies get better at forecasting them. If the 83% surprise rate in Pigment’s index stays high into next year, the spending caps at Uber, Amazon, and Cisco could start to look less like outliers and more like standard corporate policy.
Disclosure: This article was edited by Diego Almada Lopez. For more information on how we create and review content, see our Editorial Policy.