The Public Complaints Commission (PPC) has said it received over 1.2 million cases in the past two years, with over 700 of them resolved.
The Chief Commissioner of the PPC, Hon. Bashir Abubakar, disclosed this on Tuesday while addressing the media ahead of the Commission’s anniversary conference slated for Thursday, 15 October, 2026.
He said that since the establishment of the Commission over 50 years ago, up to 2025, it has recorded around 1.8 million complaints, with about 1.4 million of them resolved.
He said the recent surge showed greater awareness and confidence of the public in the activities of the Commission.
He also said the Commission had ensured industrial harmony between the management and all the unions, creating an improved working environment, including equipping the generality of staff with modern technologies best suitable in modern times.
“There is a surge in complaint index statistics and data in recent times more than ever before as follows: 1,281,984 cases received,716,688 cases resolved, leaving behind 562,296 cases, “ he said.
“Recall that in the year 2025 the Nigerian Ombudsman celebrated her golden jubilee, and the dividend of that public outing was highly rewarding to the commission in terms of effective partnership from all relevant stakeholders to date.”
Hon. Abubakar said it was based on some identified challenges and the giant strides recorded that the Commission had decided to organise its 1st Nigerian Ombudsman Conference scheduled to take place tomorrow, “to put on the front burner importance and comparative analysis between a strong system and a weak institution.
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