71% of public servants now use AI in their role, up from 28% in 2024. See how staff feel about generative AI, where investment should go, and the skills gaps they see.
AI use in public sector roles has jumped to 71%
AI use at work has more than doubled in two years.
Keep reading for free.
Create an account to unlock more stories or subscribe to get unlimited access to all articles, analysis, exclusive interviews, and event invites made for the public sector.
Special Offer
$440$220/year
Save 50% on your first year of unlimited access. Renews at $440/year thereafter. Cancel anytime.
Explore the series
Frank and Fearless 2026
In 2026, public servants shared their candid views on work, leadership, trust and technology. This year’s Frank and Fearless survey finds people still proud of their work, but under pressure from heavy workloads, uneven leadership and fast-moving AI. Nearly three in four now use AI in their role, and 40% report being bullied or harassed at work. Explore the results and the analysis from The Mandarin.
About the author
